body language

We define nonverbal communication as the sending or receiving of messages without using words. We also use the term body language to describe this type of silent communication. Some forms of nonverbal communication include expression, posture, gesture or eye contact.

Even the way you dress or walk can convey information about you to those around you. For example, walking with your head up, shoulders back and eyes forward can give others the impression of confidence and self assurance. Dressing in torn jeans, an old faded t-shirt and untied tennis shoes when attending a social function implies a lack of respect and makes others feel you don’t really care.

People usually interpret the following messages from the physical actions described:

ACTION
MESSAGE CONVEYED
Shaking legs Stress
Lack of eye contact Deception or Lack of Confidence
Fidgeting with hands Nervous or Lying
Clenched fists Aggression or Anger
Stiffened posture Aggression or Anger
Tensed muscles Aggression or Anger
Crossed arms
Resistance
Hands on hips Frustration or Challenge
Eye contact Sincerity and Openness